About Us – PC SOLUTIONS | Trusted IT Support Since 2016

Who We Are

We're PC SOLUTIONS — Your IT Partner

PC SOLUTIONS is an independent OnSite support service provider dedicated to bridging the gap between users and technology. Since 2016, we have been bringing professional, certified technicians to your doorstep — or fixing your issues remotely — saving you time, money, and frustration.

We understand that technology can be overwhelming. That's why we focus on simplifying complex IT problems and delivering solutions that are easy to understand, affordable, and reliable. Whether you're a home user, a small business, or a large enterprise, we treat every client with the same level of care and professionalism.

Our mission: To make expert IT support accessible to everyone, with transparent pricing, no hidden charges, and a 100% satisfaction guarantee.

Call Us Today — 1-315-360-9920

Our Purpose

Our Mission & Vision

We are driven by a clear purpose — to make technology work for you, not against you.

Our Mission

To provide reliable, affordable, and accessible IT support services that empower individuals and businesses to leverage technology without stress. We strive to deliver 100% customer satisfaction through transparency, expertise, and integrity.

Our Vision

To become the most trusted independent IT support provider in the United States, recognized for our commitment to quality, innovation, and customer care. We envision a world where technology is a tool for success, not a source of frustration.

Our Process

How We Work

Our proven 4-step process ensures that your IT issues are resolved quickly, efficiently, and correctly — every single time.

📞 Call & Connect

Reach out to us via phone, email, or live chat. Describe your issue briefly, and we'll schedule a diagnostic session immediately.

🔍 Diagnose

Our expert technician remotely diagnoses the problem or schedules an on-site visit. We identify the root cause quickly.

🛠️ Fix & Optimize

We resolve the issue efficiently and ensure your system is optimized for peak performance. We don't just fix — we improve.

✅ Follow-up & Guarantee

We quality-check every solution and provide follow-up support. Your satisfaction is our guarantee — we're here for the long term.

Start Now — Call 1-315-360-9920

What We Do

Our Core Services

We offer a comprehensive range of IT support services to meet all your technology needs.

PC Tune-up

Speed up your slow computer with professional optimization — disk cleanup, registry repair, startup boost & more.

Printer Support

Setup, wireless configuration, paper jam fixes, driver installation & repair for all major printer brands.

Antivirus Support

Installation, virus removal, renewal help & security optimization for all major antivirus software.

Windows & Mac Support

Fix slow PCs, browser issues, pop-up ads, push notification spam, hardware failures & all system problems.

Network Setup

Wi-Fi configuration, router setup, network security, and troubleshooting for home and office networks.

Data Backup & Recovery

Protect your valuable data with backup solutions and recover lost files from hard drives and storage devices.

📞 Need help with any of these services? Call 1-315-360-9920

15k+ Devices Repaired

4.9/5 Average Rating

98% Satisfaction Rate

24/7 Support Available

Why Choose Us

Why PC SOLUTIONS is the Right Choice

We are not just technicians — we are your long-term IT partners. Here's why thousands of customers trust us.

Certified Experts

Our team holds top-tier certifications and has over 10 years of combined experience.

Data Privacy First

Your data is handled with strict confidentiality and care. We never compromise your privacy.

No Hidden Charges

Transparent pricing with no surprise fees. Pay exactly what you're quoted — nothing more.

100% Satisfaction

We stand behind our work. If you're not happy, we make it right — guaranteed.

24/7 Availability

We're always here when you need us — days, nights, weekends, and holidays.

Quick Response

Average response time of 30 minutes. We understand that time is critical when technology fails.

Call 1-315-360-9920 to Get Started

Testimonials

What Our Happy Clients Say

Real feedback from real people we've helped across the country. We take pride in our work and our customers.

"My laptop crashed right before a crucial presentation. PC SOLUTIONS fixed it remotely in under an hour. Absolute lifesavers! I've been recommending them to everyone."

— Sarah K. Chicago, IL

"They set up our entire office network, Wi-Fi, and 5 printers in a single day. Incredibly professional and efficient. Our business runs smoother now."

— Mark R. Business Owner, Texas

"I'm not very tech-savvy, but the technician explained everything clearly and removed a nasty virus quickly. Highly recommend! Best IT support I've ever used."

— Linda T. Florida

⭐ 4.9/5 average rating from over 500+ reviews

Join Our Happy Clients — Call 1-315-360-9920

Disclaimer: PC SOLUTIONS is an Independent OnSite Support Service Provider for third party products. Third party Trademarks, Logos, Brand Names, Products and Services are used as references for informational purposes only. PC SOLUTIONS hereby disclaims any sponsorship, affiliation or endorsement by any such third party. We have expertise in handling issues with a huge array of products of third-party companies and brands. PC SOLUTIONS is an autonomous OnSite support provider for computers, software and peripherals. The services we provide may also be available for free on the website of the brand/trademark owner.

Your Trusted IT Support Partner